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Showing posts with the label airline

Delta Continued...

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In response to my first blog: http://chadbordes.com/2010/05/02/dear-delta-airlines/ So i got a response today. I was so excited…wait a minute. Delta responded to my concern. They didn't respond at all. Looks like they took a generic "I'm sorry" and added some stuff about "recent email exchange"????? Hello, this was my first email exchange with them, unless you want to count the one where I had to complain about the two Hawaiian airlines flights, in which, Delta has a sky miles partnership with, and I can accrue mileage towards status on Delta, but the class of service was not correct. Bye bye 12k miles. Anyhow, here is what delta said: Dear Mr. Bordes, Thank you for your e-mail to Delta Air Lines. In regards to your e-mail, we apologize about you dissatisfaction with the changes of the Skymiles program changes. And we will be sure to forward any suggestions over to the skymiles Administration department. I appreciate your additional comments concerning...

The airline of the decade....

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If you haven't flown them, what are you waiting for? They are in a class apart from any other airline I have ever flown. I had the opportunity this past week to fly them to San Francisco, the home base operations of Virgin Atlantic. Even though the flight was only 1 hour and 10 minutes long, the service and atmosphere is unparalleled. While other carriers are scrambling to save costs, delete routes and kill tons of overhead, Virgin America is re-inventing the way we travel. From the minute you step on to the plane, you will notice a difference in the smiles of the crew members, the young fresh approach to explaining the safety features of the airbus 319 or 320 (that is the only aircraft they fly), and the innovative interactive, behind the seat touch screen display. With this interactive device you can watch movies, listen to the latest and greatest music, listen to live radio, chat with other hotties on the plane or purchase some really cool Virgin schwag. The flight I was on...